Refund Policy

No returns or exchanges accepted, all sales are final. 

Once an order leaves our kitchen it is no longer in our control and is the responsibility of the shipper (FedEx, USPS, UPS) to deliver the package to our customers. 

• If you've received the wrong order, please notify us immediately so we can ensure that you receive what you ordered. 
• If your shipping box is damaged to NOT accept delivery. If the package has already been delivered, do not open it. Immediately return the damaged package to the shipper and file a complaint, then inform us of the incident. Continue to follow the claim process directed by the shipper. 
• If package arrives late or is missing, please inform us of the incident and file a claim with USPS or UPS. 

The guidelines are as follows for each USPS service:

Priority: File a claim with USPS no sooner than 15 days and no later than 60 days from shipping date.

Express: File a claim with USPS no sooner than 7 days and no later than 60 days from shipping date.